Effective August 29, 2026

Privacy Policy

Fresh Coast Carpet Cleaning respects your privacy. This policy explains what information we collect through our website and service inquiries, how we use it, and the choices available to you.

1. Information We Collect

When you request a quote, contact us, or schedule a service, we may collect information you choose to provide, including your name, phone number, email address, city, requested service, and details included in your message.

Our website may also collect technical and usage information automatically, such as browser and device type, IP address, approximate location, referring page, pages visited, and interactions with forms, call buttons, and email links.

2. How We Use Information

• Respond to quote requests and service questions.
• Schedule, provide, and follow up on cleaning services.
• Communicate about your request or appointment.
• Improve our website, services, and customer experience.
• Measure website performance and advertising effectiveness.
• Protect our website, customers, and business from misuse or fraud.
• Comply with applicable legal obligations.

3. Cookies and Analytics

We use cookies and similar technologies to operate the website and understand how visitors use it. Our website uses Google Analytics, Google Tag Manager, and Meta Pixel. These providers may receive device, browser, page-view, and interaction data under their own privacy policies. You can control cookies through your browser settings and available platform privacy controls.

Website analytics events may record that a quote form was successfully submitted or that a visitor clicked a call or email link. We do not intentionally send the name, phone number, email address, or message entered in our quote form as analytics event parameters.

4. How We Share Information

We may share information with service providers that help us operate our website, communications, analytics, advertising, or business systems. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction. Fresh Coast Carpet Cleaning does not sell personal information.

5. Data Retention and Security

We keep information only as long as reasonably needed for the purposes described in this policy, business records, dispute resolution, and legal obligations. We use reasonable administrative and technical safeguards, but no website or storage system can guarantee absolute security.

6. Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. You may also ask questions about how your information is used. To submit a request, contact us using the details below. We may need to verify your request before responding.

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

8. Third-Party Links

Our website may link to third-party websites or platforms. Their privacy practices are governed by their own policies, not this policy.

9. Changes to This Policy

We may update this Privacy Policy when our practices or legal requirements change. The effective date at the top of this page shows when it was last updated.